AGGARWAL, Bharti; KAPOOR, Deepa; GOEL, Pooja. E- service quality and customer satisfaction: A bibliometric retrospective and future research agenda. Environment and Social Psychology, [S. l.], v. 9, n. 8, 2024. DOI: 10.59429/esp.v9i8.2618. Disponível em: https://esp.as-pub.com/index.php/esp/article/view/2618. Acesso em: 2 apr. 2025.