Open Journal Systems

Construction of Trust Relationship between Doctors and Patients: A Social Psychological Analysis

Liangyue Li, Fangming Zhai, Hailan Liu, Chonghua Wan, Jianfeng Tan, Libin Zeng

Article ID: 1395
Vol 6, Issue 2, 2021, Article identifier:

VIEWS - 828 (Abstract) 292 (PDF)

Abstract

Doctor-patient trust is the basis of harmonious doctor-patient relationship. Social psychology plays a unique role in interpreting the connotation and construction of doctor-patient trust relationship. From the two levels of doctor-patient interpersonal trust and intergroup trust, this paper summarizes the relevant theoretical viewpoints of social psychology on the construction of doctor-patient trust relationship, and analyzes the key factors affecting doctor-patient interpersonal trust and intergroup trust. On this basis, this paper puts forward the construction path of doctor-patient trust of “interpersonal interaction-emotional communication-interpersonal trust” and “intergroup interaction-social knowledge-intergroup trust”, reveals the interaction mechanism of interpersonal trust and intergroup trust and the circular feedback mechanism between them to promote the formation of doctor-patient trust relationship, and establishes a social psychology model of the formation mechanism of doctor-patient trust relationship.


Keywords

Doctor-patient trust; Interpersonal relationship; Intergroup relationship; Social psychology

Full Text:

PDF



References

1. Wang X. Yihuanxinren Xiufu de Shehuixinlixue Lujing (A Social Psychological Approach to the Restoration of Doctor-Patient Trust). Guang Ming Daily. 2016-0720(14).

2. Lu X, Liu S. Qiantan Yihuanguanxi de Xianzhuang (On the Current Situation, Causes and Improvement Measures of Doctor-Patient Relationship). Chinese Journal of Social Medicine 2007; 24(2): 101-102.

3. Zhang Q. Beidayisheng Beida, Shouhaide Shi Meiyige Zhongguoren (The Doctor of Peking University was Beaten, and the Victims were Every Chinese. Available from: Https://zhuanlan.Zhihu.Com/p/47602990.

4. Li C, Li Y, Piao Y. Qiantan Erke Zhuyuanyishi Yihuangoutongnengli de Peiyang ji Pingjiafangfa (On the cultivation and Evaluation Methods of Doctor-Patient Communication Ability of Pediatrician). Continuing Medical Education 2016; 30(11): 6-7.

5. Anonymity. Jiucheng Yihu Biaoshi Suozaiyiyuan Meiyou Anjian, Chaobacheng Zaoshouguo Huanzhebaoli (90% of the Medical Staff Said that There was No Security Check in Their Hospital, and More Than 80% Had Suffered from Patient Violence). Available from: Https://new.Qq.Com/rain/a/20200718A0RUMP00.

6. Cheng S, Li X, Han Y. Qunjijiechu Dui Waiqunti de Yingxiang: Neiquntirentong de Zhongjiexiaoying (The Impact of Intergroup Contact on External Group Trust: Mediating Effect of Intra-Group Identity). Psychological Exploration 2017; 37(1): 54-58.

7. Liu X, Gou R. Cong Getixinren dao Zhiduxinren: Yihuanxinren de Zhidushenshi he Chonggou (From Individual Trust to Institutional Trust: Institutional Review and Reconstruction of Doctor-Patient Trust). Journal of Shanxi Normal University (Social Sciences Edition) 2017; 44(2): 9-15.

8. Lv X. Yihuan “Huodeganbeilun” Jiqi Poju: Jianlun Zuowei Shehuixinlixue Yiti de Yihuanguanxi Yanjiu (Doctor-Patient “Sense of Gain Paradox” and Its Breaking Situation: on the Study of Doctor-Patient Relationship as a Topic of Social Psychology). Journal of Nanjing Normal University (Social Sciences Edition) 2019; (1): 76-86.

9. Pearson SD, Raeke LH. Patients’ Trust in Physicians: Many Theories, Few Measures, and Little Data. Journal of General Internal Medicine 2000; 15(7): 509-513.

10. Stewart MA, McWhinney IR, Buck C. The Doctor/Patient Relationship and its Effect Upon Outcome. The Journal of the Royal College of General Practitioners 1979; 29(199): 77-82.

11. Capozza D, Di Bernardo GA, Falvo R. Intergroup Contact and Outgroup Humanization: Is the Causal Relationship Uni-or Bidirectional? PloS One 2017; 12(1): e0170554.

12. Gong F, Zhang B. Zhongjian Yihuanjian de Xinren (Rebuilding Trust Between Doctors and Patients). Chinese Medical Ethics 2006; 19(2): 65-67.

13. Yang T, Su Y. Huanzhe Duiyu Yisheng Zhi Xinren Chansheng de Jili: Guanxiyilai yu Lixingxuanze (The Mechanism of Patients’ Trust in Doctors: Relationship Dependence and Rational Choice). Medicine and Philosophy 2012; 33(2a): 19-20.

14. Huang X. “Guanxixinren” he Yihuanxinrenguanxi de Chongjian (“Relationship Trust” and Reconstruction of Doctor-Patient Trust Relationship). Chinese Medical Ethics 2013; 26(3): 300-302.

15. Ning L. Huanzhe Xinren Yisheng de Yingxiangyinsu Jiqi Gaishantujing (Study on Influencing Factors and Improvement ways of Patients’ Trust in Doctors) [PhD thesis]. Jinan: Shandong University; 2013.

16. Wang Q, Hao A. Yihuan Xinrenweiji: Meiti Yingdang Fansi (The Media should Reflect on the Crisis of Doctor-Patient Trust). Youth Journalist 2013; (4): 47-48.

17. Du X, Mao Z. Jiyu Yixuerenwensuyang Tisheng Yihuangoutong Manyiduyanjiu (Research on Improving Doctor-Patient Communication Satisfaction based on Medical Humanistic Quality). Jiangxi Social Sciences 2020; 40(4): 222-228.

18. Xu Y. Renjiguanxiyunzuo dui Jianli Yihuanhuxinzuoyong de Sikao (Reflections on the Role of Interpersonal Relationship Operation in Establishing Mutual Trust Between Doctors and Patients). Jiangsu Healthcare Administration 2003; 14(5): 7-11.

19. Sun J, Zhang L, Mu P et al. Yifang he Huanfang dui Yihuanguanxipingjia de Renzhichayi (Cognitive Differences Between Doctors and Patients in the Evaluation of Doctor-Patient Relationship). Chinese Mental Health Journal 2016; 30(7): 486-491.

20. Wang W, Jiang S, Yu Y, et al. Huanzhe de Yibanrenjixinrenfenxi Jiqi dui Yishengxinren de Yingxiangyanjiu (Analysis of Patients’ General Interpersonal Trust and Its Impact on doctors’ Trust: Measurement based on ITS and WFPTS). Chinese Health Service Management 2019; 36(1): 63-65.

21. Wang X, Wang C, Lu X. Renjiyihuanxinren de Gainianneihan, Zhengxiangyanbian yu Yingxiangyinsu (Conceptual Connotation, Positive Evolution and Influencing Factors of Interpersonal Doctor-Patient Trust). Psychological Science 2016; 39(5): 1093-1097.

22. Zhang J, Chen Y. Renwenshijiaoxia Qianxi Zhongmei Yihuanguanxi de Chayi ji Fazhan (Analysis on the Differences and Development of Doctor-Patient Relationship Between China and the United States from the Humanistic Perspective). Chinese Medical Ethics 2018; 31(8): 1030-1034.

23.

24. Zhang Y, Zuo B. Shehuirentonglilun Jiqi Fazhan (Social Identity Theory and its Development). Advances in Psychological Science 2006; 14(3): 475-480.

25. Su M, Jiang J. “Wo Buxihuan Ni” Suoyi “Ni Yekeneng Buxihuan Wo”: Maodunxingbiepianjian yu Qunjijiaolv de Guanxi (“I Don’t Like You” so “You May Not Like Me”: the Relationship between Contradictory Gender Bias and Intergroup Anxiety). Studies of Psychology and Behavior 2019; 17(2): 274-281.

26. Dang W, Wang Z. OCED Guojia yu Zhongguo de Yisheng Shouruchaju Bijiaoyanjiu (A Comparative Study on the Income Gap between Doctors in OECD Countries and China). Chinese Health Economics 2020; 39(3): 24-30.

27. Ming C. Wangluomeiti Jieruxi Beijingxia Yihuanchongtu Yanhuaboyi ji Zhilicelve Yanjiu (Research on Evolutionary Game and governance Strategy of Doctor-Patient Conflict Under the Background of Network Media Intervention). Journal of Zhengzhou University (Philosophy and Social Sciences Edition) 2019;52(5): 30-36.

28. Chen z, Zhao M. Yihuanxinrenguanxi de Jiegou Jiqi Zhenghemoxing (Structure and Measurement of Doctor-Patient Trust Relationship and Its Integration Model). Psychological Science 2018; 41(1): 167-173.

29. Lu X, Zhu Z. Yihuan Shehuixintaijianshe de Shehuixinlixueshijiao (Social Psychology Perspective on the Construction of Doctor-Patient Social Mentality). Social Sciences Digest 2016; (6): 60-61.

30. Sun L, Wang P. Hexie Yihuanguanxi de Xinlijizhi jiqi Cujinjishu (Psychological Mechanism of Harmonious Doctor-Patient Relationship and Its Promotion Technology). Advances in Psychological Science 2019; 27(6): 951-964.

31. Xie X Lu C. Wanshan Yiliaozhidu, Huanhe Yihuanguanxi (Improve the Medical System and Ease the Relationship between Doctors and Patients). China Health Law 2009; 17(1): 44-45.

32. Dong Z, Zhang L, Chen B, et al. Shehuirenqun Yingxiang Yihuanguanxi de Chubutanxi (A Preliminary Study on the Influence of Social Groups on Doctor-Patient Relationship). Jiangsu Healthcare Administration 2019; 30(6): 718-722


DOI: https://doi.org/10.18063/esp.v6.i2.1395
(828 Abstract Views, 292 PDF Downloads)

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Liangyue Li, Fangming Zhai, Hailan Liu, Jianfeng Tan, Libin Zeng

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.