Environment and Social Psychology

The concept of red tape and efficiency among corporate and government manager: Analysis on the effects to their management performances

Norenna S. Sarahadil

Graduate Studies, Sulu State College, Capitol Site, Jolo, Sulu, 7400, Philippines

DOI: https://doi.org/10.59429/esp.v9i11.3168

Keywords: work efficiency, management, public service, red tape, workplace culture

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Abstract

Red tape, characterized by excessive bureaucracy, rigid procedures, and unnecessary administrative burdens, stifles efficiency, creates frustration, and demotivates employees. When organizations are entrenched in red tape, employees often feel constrained by outdated systems and are discouraged from taking initiative or suggesting improvements. This leads to a lack of innovation, slow decision-making, and reduced responsiveness to changing circumstances. This exploratory study analyzed culture of red tape in corporate government setting. This study also provided perspectives on developing efficient bureaucratic culture in these work settings. Corporate and government managers (n=30) were purposively sampled to be interviewed in this study. Their narratives reflected their experiences in dealing with red tape cultures, and how they responded to workplace constraints. Findings indicated that government managers view red tape as an overwhelming burden that demoralizes employees and hampers public service delivery, while corporate managers associate it with stifled adaptability and missed market opportunities. This paper linked red tape to counterproductive work behaviors, frustration, and reduced job satisfaction, further exacerbating its negative effects on employee motivation and performance. However, there was evidence that organizational red tape, under specific conditions, can spur innovation during developmental phases by compelling organizations to seek creative solutions. Managers emphasize the importance of developing efficient workplace cultures that embrace technology, streamline processes, and encourages active employee participation in decision-making. Such approaches promote transparency, collaboration, and adaptability while mitigating the adverse effects of procedural constraints. This inclusive and efficiency-focused strategy was essential for enhancing organizational performance, employee satisfaction, and overall innovation.

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