ESP-3420

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2025-02-28

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Vol. 10 No. 2 (2025): Publishing

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Copyright (c) 2025 Tugimin Supriyadi, Sulistiasih Sulistiasih, Kus Hanna Rahmi, Budi Pramono, Adi Fahrudin

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How to Cite

Supriyadi, T., Sulistiasih, S., Rahmi, K. H., Fahrudin, A., & Pramono, B. (2025). The impact of digital fatigue on employee productivity and well-being: A scoping literature review. Environment and Social Psychology, 10(2). https://doi.org/10.59429/esp.v10i2.3420

The impact of digital fatigue on employee productivity and well-being: A scoping literature review

Tugimin Supriyadi

Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia

Sulistiasih Sulistiasih

Faculty of Psychology, Universitas Bhayangkara Jakarta Raya, Jakarta, 12140, Indonesia

Kus Hanna Rahmi

Faculty of Psychology, Universitas Bhayangkara Jakarta Raya, Jakarta, 12140, Indonesia

Adi Fahrudin

Faculty of Psychology, Universitas Bhayangkara Jakarta Raya, Jakarta, 12140, Indonesia

Budi Pramono

Universitas Pertahanan, Jakarta, 16810, Indonesia


DOI: https://doi.org/10.59429/esp.v10i2.3420


Keywords: Digital fatigue, employee well-being, productivity, digital wellness, organizational interventions

Abstract

Digital fatigue, a condition arising from prolonged engagement with digital tools, significantly affects employee productivity and well-being. This scoping review explores the contributing factors, consequences, and mitigation strategies related to digital fatigue in professional settings. A systematic search of peer-reviewed literature (2010–2025) identified key themes, including cognitive overload, the impact of synchronous vs. asynchronous communication, and the blurring of work-life boundaries. Findings indicate that excessive digital engagement leads to mental exhaustion, reduced job performance, and heightened stress. Contradictions in the literature highlight the need for contextualized approaches to digital communication. Practical recommendations include hybrid communication strategies, digital wellness programs, and revised organizational policies to support employee well-being. Future research should employ longitudinal and experimental methods to assess the evolving nature of digital fatigue and its long-term impact on workplace dynamics. By integrating sustainable digital practices, organizations can mitigate digital fatigue and foster a healthier, more productive workforce.

Author Biographies

Tugimin Supriyadi, Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia

Senior Lecturer in Organization and Industrial Psychology

Budi Pramono, Universitas Pertahanan, Jakarta, 16810, Indonesia

Associate Professor

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