Open Journal Systems

Group processes, intergroup relations and human resource practices in mergers and acquisitions post-combination: A critical review and research agenda for the future

Eleni Makri

Article ID: 95
Vol 2, Issue 1, 2017, Article identifier:

VIEWS - 1298 (Abstract) 626 (PDF)

Abstract

Despite ongoing crisis and recession, mergers and acquisitions (M&As) are used by companies to reinforce and sustain their place in business world. Regardless of M&As popularity, though, the successful integration of employees’ merging partners and the effective management of the relationships between them and with their merged organization, remains a major challenge not frequently considered during merger process.

In this respect and related to the above, the present paper by critically reviewing new research within M&As, attempts to provide a comprehensive integrative review based on the essentials and implications of the social psychological theories of group processes and intergroup relations as represented by the Social Identity Approach (SIA) and related to intergroup structure, fairness, legitimacy and leadership procedures, accompanied by the description of the knowledge-based view (KBV) of M&As which focuses on knowledge integration and capabilities transfer during post-combination. In that way, it aims to reflect on pre-and post-M&A important contextual and process merger success factors (i.e. micro-behavioural and macro-organization/strategy perspectives). Also, based on significant insights drawn from empirical findings discussed, our review seeks to translate them into practical implications for organizational practice and explore promising issues and directions that could expand our understanding and managing of merger integration efficiently.

 


Keywords

Mergers and Acquisitions (M&As); Group and Intergroup Processes; Social Identity Approach (SIA); Knowledge-based View (KBV); Human Resource Management

Full Text:

PDF



References

1. Ahammad M F, Glaister K W, Weber Y, et al. 2012, Top management retention in cross-border acquisitions: The roles of financial incentives, acquirer’s commitment and autonomy. European Journal of International Management, vol.6(4): 458–480.

2. http://dx.doi.org/10.1504/EJIM.2012.048158.

3. Alluru J R and Thomas M, 2016, Can a merger of equals truly exist? Strategic Direction, vol.32(6): 40–42.

4. http://dx.doi.org/10.1108/SD-03-2016-0039.

5. Amiot C E, Terry D J and Callan V J, 2007, Status, equity, and social identification during an intergroup merger: A longitudinal study. British Journal of Social Psychology, vol.46(3): 557–577. http://dx.doi.org/10.1348/014466606X146015.

6. Bobbio A, van Knippenberg D and van Knippenberg B, 2005,Leading change: Two empirical studies from a social identity theory of leadership perspective. Paper presented at the EAESP Medium Sized Meeting “Academy Colloquium on Social Identity in Or-ganizations”, June, Amsterdam, The Netherlands.

7. Boen F, Vanbeselaere N and Wostyn P, 2010, When the best becomes the rest: The interactive effect of premerger status and relative representation on postmerger identification and ingroup bias. Group Processes and Intergroup Relations, vol.13(4): 461–475.

8. http://dx.doi.org/10.1177/1368430209350746.

9. Boen F, Vanbeselaere N, Hollants K, et al. 2005a, Predictors of pupils’ and teachers’ identification with a merged school. Journal of Applied Social Psychology, vol.35(12): 2577–2605. http://dx.doi.org/10.1111/j.1559-1816.2005.tb02115.x.

10. Bresman H, Birkinshaw J and Nobel R, 1999, Knowledge transfer in international acquisitions. Journal of International Business Studies, vol.30(3): 439–462. http://dx.doi.org/10.1504/EJIM.2012.048158.

11. Cartwright S and Cooper C L, 1993a, The psychological impact of merger and acquisition on the individual: A study of building society managers. Human Relations, vol.46(3): 327–347. http://dx.doi.org/10.1177/001872679304600302.

12. Cartwright S and Cooper C L, 1993b, The role of culture compatibility in a successful organizational marriage. Academy of Man-agement Executive, vol.7(2):57–70. http://dx.doi.org/10.5465/ame.1993.9411302324.

13. Cartwright S, Tytherleigh M and Robertson S, 2007, Are mergers always stressful? Some evidence from the higher education sector. European Journal of Work and Organizational Psychology, vol.16(4): 456–478. http://dx.doi.org/10.1080/13594320701606391.

14. Drori I, Wrzensniewski A and Ellis S, 2011, Cultural clashes in a “merger of equals”: The case of high-tech start-ups. Human Resource Management, vol.50(5): 625–649. http://dx.doi.org/10.1002/hrm.20446.

15. Ellemers N, 1993, The influence of socio-structural variables on identity enhancement strategies. European Review of Social Psychology, vol.4(1): 27–57. http://dx.doi.org/10.1080/14792779343000013.

16. Ellis K M, Weber Y, Raveh A, et al. 2012, Integration in large, related M&As: linkages between contextual factors, integration ap-proaches and process dimensions. European Journal of International Management, vol. 6(4): 368–394.

17. http://dx.doi.org/10.1504/EJIM.2012.048154.

18. Fairfield-Sonn J W, Ogilivie J R and Del Vecchio G A, 2002, Mergers, acquisitions and long-term employee attitudes. Journal of Business and Economic Studies, vol.8(2): 1–16.

19. Frank R H, 1986, Choosing the Right Pond: Human Behavior and the Quest for Status. New York: Oxford University Press.

20. Gaertner S L, Dovidio J F and Bachman B A, 1996, Revisiting the contact hypothesis: The induction of a common in-group identity. International Journal of Intercultural Relations, vol.20(3–4): 271–290. http://dx.doi.org/10.1016/0147-1767(96)00019-3.

21. Giessner S R and Mummendey A, 2008, United we win, divided we fail? Effects of cognitive representations and performance feed-backs on merging groups. European Journal of Social Psychology, vol.38(3):412–435. http://dx.doi.org/10.1002/ejsp.439.

22. Giessner S R and van Knippenberg D, 2008, “License to Fail”: Goal definition, leader group prototypicality, and perceptions of lead-ership effectiveness after leader failure. Organizational Behavior and Human Decision Processes, vol.105(1): 14–35.

23. http://dx.doi.org/10.1016/j.obhdp.2007.04.002.

24. Giessner S R, 2011, Is the merger necessary? The interactive effect of perceived necessity and sense of continuity on post-merger identification. Human Relations, vol.64(8): 1079–1098. http://dx.doi.org/10.1177/0018726711406979.

25. Giessner S R, Horton K E and Humborstad S I W, 2016, Identity management during organizational mergers: Empirical insights and practical advice. Social Issues and Policy Review, vol.10(1): 47–81. http://dx.doi.org/10.1111/sipr.12018.

26. Giessner S R, Ullrich J and van Dick R, 2011, Social identity and corporate mergers. Social and Personality Psychology Compass, vol.5(6): 333–345. http://dx.doi.org/10.1111/j.1751-9004.2011.00357.x.

27. Giessner S R, Ullrich J and van Dick R, 2012, A social identity analysis of mergers and acquisitions, in Faulkner D, Teerikangas S and Joseph R J (eds), Handbook of Mergers and Acquisitions, Oxford: Oxford University Press. pp. 474–495.

28. http://dx.doi.org/10.1093/acprof:oso/9780199601462.003.0019.

29. Giessner, S.R., Viki, G.T., Otten, S., Terry, D.J., & Taüber, S. (2006). The challenge of merging: Merger patterns, premerger status, and merger support. Personality and Social Psychology Bulletin, 32 (3): 339-352. http://dx.doi.org/10.1177/0146167205282151.

30. Gleibs I H, Mummendey A and Noack P, 2008, Predictors of change in postmerger identification during a merger process: A longitu-dinal study. Journal of Personality and Social Psychology, vol.95(5): 1095–1112. http://dx.doi.org/10.1037/0022-3514.95.5.1095.

31. Gleibs I H, Täuber S, Viki G T, et al. 2013, When what we get in not what we want: the roles of implemented versus desired merger patterns in support for mergers. Social Psychology, vol.44(3): 177–190. http://dx.doi.org/10.1027/1864-9335/a000102.

32. Gomes E, Angwin D N, Weber Y, et al. 2013, Critical success factors through the mergers and acquisitions process: Revealing pre-and post-M&A connections for improved performance. Thunderbird International Business Review, vol.55(1): 13–35.

33. http://dx.doi.org/10.1002/tie.21521.

34. Grant R M, 1991, The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review, vol.33(3): 114–135. http://dx.doi.org/10.2307/41166664.

35. Grant R M, 1996, Prospering in dynamically-competitive environments: organizational capability as knowledge integration. Organi-zation Science, vol.7: 375–387. http://dx.doi.org/10.1287/orsc.7.4.375.

36. Haspeslagh P C and Jemison D B, 1991, The challenge of renewal through acquisitions. Planning Review, vol.19(2): 27–32.

37. http://dx.doi.org/10.1108/eb054320.

38. Hogg M A and Terry D J, 2000, Social identity and self-categorization processes in organizational contexts. Academy of Management Review, vol.25(1): 121–140. http://dx.doi.org/10.2307/259266.

39. Hogg M A, 2001, A social identity theory of leadership. Personality and Social Psychology Review, vol.5(3): 184–200.

40. http://dx.doi.org/10.1207/S15327957PSPR05031.

41. Hornsey M J and Hogg M A, 2002, The effects of status on subgroup relations. British Journal of Social Psychology, vol.41(2): 203–218. http://dx.doi.org/10.1348/014466602760060200.

42. Jetten J, O’Brien A and Trindall N, 2002, Changing identity: Predicting adjustment to organizational restructure as a function of sub-group and superordinate identification. British Journal of Social Psychology, vol.41(2): 281–298.

43. http://dx.doi.org/10.1348/014466602760060147.

44. King D R, Dalton D R, Daily C M, et al. 2004, Meta-analyses of post-acquisition performance: Indications of unidentified moderators. Strategic Management Journal, vol.25(2): 187–200. http://dx.doi.org/10.1002/smj.371.

45. Klendauer R and Deller J, 2009, Organizational justice and managerial commitment in corporate mergers. Journal of Managerial Psychology, vol.24(1): 29–45. http://dx.doi.org/10.1108/02683940910922528.

46. Lupina-Wegener A, Drzensky F, Ullrich J, et al. 2013, Focusing on the bright tomorrow? A longitudinal study of organizational iden-tification and projected continuity in a corporate merger. British Journal of Social Psychology, vol.53(1): 1–21.

47. http://dx.doi.org/10.1111/bjso.12056.

48. Lupina-Wegener A, Schneider S C and van Dick R, 2011, Different experiences of socio-cultural integration: A European merger in Mexico. Journal of Organizational Change Management, vol.24(1): 65–89. http://dx.doi.org/10.1108/09534811111102292.

49. Marks M L and Mirvis P H, 1998, Joining forces: Making one plus one equal three in mergers, acquisitions, and alliances. San Fran-cisco: Jossey Bass Publishers.

50. Marks M L and Mirvis P H, 2001, Making mergers and acquisitions work: Strategic and psychological preparation. Academy of Management Executive, vol.15(2): 80–89. http://dx.doi.org/10.5465/AME.2001.4614947.

51. Marmenout K, 2010, Employee sensemaking in mergers: How deal characteristics shape employee attitudes. Journal of Applied Be-havioral Science, vol.46(3): 329–359. http://dx.doi.org/10.1177/0021886310371373.

52. Monin P, Noorderhaven N, Vaara E, et al. 2013, Giving sense to and making sense of justice in post-merger integration. Academy of Management Journal, vol.56(1): 256–284. http://dx.doi.org/10.5465/amj.2010.0727.

53. Mottola G R, Bachman B A, Gaertner S L, et al. 1997, How groups merge: The effects of merger integration patterns on anticipat-ed commitment to the merged organization. Journal of Applied Social Psychology, vol.27(15): 1335–1358.

54. http://dx.doi.org/10.1111/j.1559-1816.1997.tb01809.x.

55. Paruchuri S, Nerkar A and Hambrick D C, 2006, Acquisition integration and productivity losses in the technical core: Disruption of inventors in acquired companies. Organization Science, vol.17(5): 545–562. http://dx.doi.org/10.1287/orsc.1060.0207.

56. Punaram P, Singh H and Zollo M, 2006, Organizing for innovation: Managing the coordination-autonomy dilemma in technology acquisitions. Academy of Management Journal, vol.49(2): 263–280. http://dx.doi.org/10.5465/AMJ.2006.20786062.

57. Rousseau D M, 1998, Why workers still identify with organizations. Journal of Organizational Behavior, vol.19(3): 217–233.

58. http://dx.doi.org/10.1002/(SICI)1099-1379(199805)19:3%3C217::AID-JOB931%3E3.3.CO;2-E.

59. Schoennauer A W, 1967, Behavior patterns of executives in business acquisitions. Personnel Administration, vol.30: 27–31.

60. Schweiger D M and Denisi A S, 1991, Communication with employees following a merger: A longitudinal field experiment. Academy of Management Journal, vol.34(1):110–135. http://dx.doi.org/10.2307/256304.

61. Schweiger D M and Weber Y, 1989. Strategies for managing human resources during mergers and acquisitions: An empirical investi-gation. Human Resource Planning, vol. 12: 69–86.

62. Tajfel H and Turner J C, 1986, The social identity theory of intergroup behavior, in Worchel S andAustin WG (eds), Psychology of intergroup relations, Chicago: Nelson-Hall. pp.7–24.

63. Terry D J and O’Brien A T, 2001, Status, legitimacy and ingroup bias in the context of an organizational merger. Group processes & Intergroup Relations, vol.4(3): 271–289. http://dx.doi.org/10.1177/1368430201004003007.

64. Terry D J, Carey C J and Callan V J, 2001, Employee adjustment to an organizational merger: An intergroup perspective. Personality and Social Psychology Bulletin, vol.27(3): 267–280.20http:/dx.doi.org/10.1177/0146167201273001.

65. Turner J C, Hogg M A, Oakes P J, et al. 1987,Rediscovering the social group: A self-categorization theory. Oxford, England: Blackwell.

66. Tyler T R and De Cremer D, 2005, Process based leadership: Fair procedures, identification, and the acceptance of change. Leadership Quarterly, vol.16(4): 529–545. http://dx.doi.org/10.1016/j.leaqua.2005.06.001.

67. Ullrich J and van Dick R, 2007, The group psychology of mergers &acquisitions: Lessons from the social identity approach, in Cooper C L and Finkelstein S (eds).Advances in Mergers and Acquisitions, vol.6, Emerald Group Publishing Limited, pp.1–15.

68. http://dx.doi.org/10.1016/s1479-361x(07)06001-2.

69. Ullrich J, Wieseke J and van Dick R, 2005, Continuity and change in mergers and acquisitions: A social identity case study of a German industrial merger. Journal of Management Studies, vol.42(8): 1549–1569.

70. http://dx.doi.org/10.1111/j.1467-6486.2005.00556.x.

71. van Dick R, 2004, My job is my castle: Identification in organizational contexts, in Cooper CLand Robertson IT(eds), International Review of Industrial and Organizational Psychology,London: Wiley. pp. 171–204.

72. van Dick R, Ullrich J and Tissington P A,2006, Working under a black cloud: Sustaining organizational identification after a merger. British Journal of Management, vol.17(1): 69–79. http://dx.doi.org/10.1111/j.1467-8551.2006.00479.x.

73. van Dijk R and van Dick R, 2009, Navigating organizational change: Change leaders, employee resistance and work-based identities. Journal of Change Management, vol.9(2): 142–163. http://dx.doi.org/10.1080/14697010902879087.

74. van Knippenberg B and van Knippenberg D, 2005, Leader self-sacrifice and leadership effectiveness: The moderating role of leader prototypicality. Journal of Applied Psychology, vol.90(1): 25–37. http://dx.doi.org/10.1037/0021-9010.90.1.25.

75. van Knippenberg D and van Leeuwen E, 2001, Organizational identity after a merger: Sense of continuity as the key to postmerger identification, in Hogg M A and Terry D J(eds), Social identity processes in organizational contexts, Sussex, UK: Psychology Press. pp. 249–264.

76. van Knippenberg D, 2011, Embodying who we are: Leader group prototypicality and leadership effectiveness. The Leadership Quarterly, vol.22(6): 1078–1091. http://dx.doi.org/10.1016/j.leaqua.2011.09.004.

77. van Knippenberg D, van Knippenberg B, Monden L, et al. 2002, Organizational identification after a merger: A social identity per-spective. British Journal of Social Psychology, vol.41(2): 233–252. http://dx.doi.org/10.1348/014466602760060228.

78. van Vuuren M, Beelen P and de Jong D T, 2010, Speaking of dominance, status differences, and identification: Making sense of a merger. Journal of Occupational and Organizational Psychology, vol.83(3): 627–643.

79. http://dx.doi.org/10.1348/096317909X463661.

80. Venus M, 2013, Demystifying visionary leadership: In search of the essence of effective vision communication. PhDThesis, Erasmus Research Institute of Management, Rotterdam. pp. 203.

81. Weber Y (ed), 2012, Handbook of research on mergers and acquisitions, Edward Elgar, Cheltenham, UK.

82. Weber Y and Tarba S Y,2010, Human resource practices and performance of mergers and acquisitions in Israel. Human Resource Management Review, vol.20(3): 203–211. http://dx.doi.org/10.1016/j.hrmr.2009.08.007.

83. Weber Y, Tarba S Yand Rozen Bachar Z, 2012, The effects of culture clash on international mergers in the high tech industry. World Review of Entrepreneurship, Management and Sustainable Development, vol.8(1): 103–118.

84. http://dx.doi.org/10.1504/WREMSD.2012.044490.

85. Weber Yand Fried Y, 2011a, The role of HR practices in managing culture clash during the post-merger integration process. Human Resource Management, vol.50(5): 565–570. http://dx.doi.org/10.1002/hrm.20449.

86. Wickramasinghe V and Karunaratne C, 2009, People management in mergers and acquisitions in Sri Lanka: Employee perceptions. The International Journal of Human Resource Management vol.20(3): 694–715. http://dx.doi.org/10.1080/09585190802707508.

87. Zollo M and Singh H, 2004, Deliberate learning in corporate acquisitions: Post-acquisition strategies and integration capability in U.S. bank mergers. Strategic Management Journal, vol.25(13):1233–1256. http://dx.doi.org/10.1002/smj.426.


DOI: https://doi.org/10.18063/esp.v2.i1.95
(1298 Abstract Views, 626 PDF Downloads)

Refbacks

  • There are currently no refbacks.


Copyright (c) 2017 Makri, E.

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.