Inclusive leadership and innovative work behavior: exploring the impact of employee voice as a mediating factor
Vol 9, Issue 8, 2024, Article identifier:
VIEWS - 125 (Abstract) 115 (PDF)
Abstract
The main purpose of this field study is to examine the mediating role of employee voice in the effect of inclusive leadership perceptions on innovative work behaviors of employees working at different hierarchical levels in the manufacturing sectors. 415 employees in total were voluntarily included in the survey study. The findings obtained in this direction revealed that employees' perceptions of inclusive leadership positively affect their innovative work behavior attitudes and that employee voice has a mediating role in the relationship between these two variables. In this context, the sectoral results of the research are discussed, the limitations of the study are stated and certain suggestions are made for the employees working in managerial positions.
Keywords
Full Text:
PDFReferences
1. Chandler G N, Keller C, Lyon, D W. Unraveling the Determinants and Consequences of an Innovation-Supportive Organizational Culture. Entrepreneurship Theory and Practice 2000; 25(1): 59-76. https://doi.org/10.1177/1042258700025001061
2. Javed B, Khan AK, Quratulain S. Inclusive Leadership and Innovative Work Behavior: Examination of LMX Perspective in Small Capitalized Textile Firms. The Journal of Psychology 2018; 152(8): 594-612. https://doi.org/10.1080/00223980.2018.1489767.
3. Nasifoglu Elidemir S, Ozturen A, Bayighomog S. W. Innovative Behaviors, Employee Creativity, and Sustainable Competitive Advantage: A Moderated Mediation. Sustainability 2020; 12(8), 3295. https://doi.org/10.3390/su12083295
4. Liu CH. Creating competitive advantage: Linking perspectives of organization learning, innovation behavior and intellectual capital. International Journal of Hospitality Management 2017; 66:13–23. https://doi.org/10.1016/j.ijhm.2017.06.013
5. Qi L, Liu B, Wei X, et al. Impact of inclusive leadership on employee innovative behavior: Perceived organizational support as a mediator. PLOS ONE 2019; 14(2): 1–14. https://doi.org/10.1371/journal.pone.0212091
6. de Jong JPJ, Den Hartog DN. How leaders influence employees’ innovative behaviour. European Journal of Innovation Management 2007; 10(1): 41–64. https://doi.org/10.1108/14601060710720546
7. Fang YC, Chen JY, Wang MJ, et al. The Impact of Inclusive Leadership on Employees’ Innovative Behaviors: The Mediation of Psychological Capital. Frontiers in Psychology 2019; 10. https://doi.org/10.3389/fpsyg.2019.01803
8. Shore LM, Chung BG. Inclusive Leadership: How Leaders Sustain or Discourage Work Group Inclusion. Group & Organization Management 2021; 47(4): 105960112199958. https://doi.org/10.1177/1059601121999580.
9. Popli S, Rizvi IA. Leadership style and service orientation: the catalytic role of employee engagement. Journal of Service Theory and Practice 2017; 27(1): 292–310. https://doi.org/10.1108/jstp-07-2015-0151
10. Popli S, Rizvi IA. Exploring the relationship between service orientation, employee engagement and perceived leadership style: a study of managers in the private service sector organizations in India. Journal of Services Marketing 2015; 29(1): 59–70. https://doi.org/10.1108/jsm-06-2013-0151
11. Atan J bin, Mahmood NHN. The role of transformational leadership style in enhancing employees’ competency for organization performance. Management Science Letters 2019; 9(13): 2191–2200. https://doi.org/10.5267/j.msl.2019.7.033
12. Radchenko EP, Shamsunov SH, Tishchenko YY, et al. Public-Private Partnership Projects In Increasing Efficiency Of Penal Institutions Production Sector. European Proceedings of Social and Behavioural Sciences 2020; https://doi.org/10.15405/epsbs.2020.10.03.50
13. Williams A, Šuleř P, Vrbka J. Business Process Optimization, Cognitive Decision-Making Algorithms, and Artificial Intelligence Data-driven Internet of Things Systems in Sustainable Smart Manufacturing. Journal of Self-Governance and Management Economics 2020; 8(4): 39. https://doi.org/10.22381/jsme8420204
14. Yu Y, Cheng H. Environmental Taxes and Innovation in Chinese Textile Enterprises: Influence of Mediating Effects and Heterogeneous Factors. Sustainability 2021; 13(8): 4561. https://doi.org/10.3390/su13084561
15. Zheng JY, Li YN, Yuan H. The Influence of Inclusive Leadership on Innovative Behavior and Job Performance in Chinese IT Enterprises -Employee Voice Behavior as Mediating Variables. The Journal of the Korea Contents Association 2022; 22(2): 501–513. https://doi.org/10.5392/JKCA.2022.22.02.501
16. Jolly PM, Lee, L. Silence is not Golden: Motivating Employee Voice through Inclusive Leadership. Journal of Hospitality & Tourism Research 2020; 45(6): 109634802096369. https://doi.org/10.1177/1096348020963699
17. Morrison EW. Employee Voice and Silence. Annual Review of Organizational Psychology and Organizational Behavior 2014; 1(1): 173–197. https://doi.org/10.1146/annurev-orgpsych-031413-091328
18. LePine JA, Van Dyne L. Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with Big Five personality characteristics and cognitive ability. Journal of Applied Psychology 2001; 86(2): 326–336. https://doi.org/10.1037/0021-9010.86.2.326
19. Alang T, Stanton P, Rose M. Enhancing Employee Voice and Inclusion Through Inclusive Leadership in Public Sector Organizations. Public Personnel Management 2022; 51(3): 009102602210855. https://doi.org/10.1177/00910260221085583
20. Qi L, Xu Y, Liu B. Does justice matter in voice? Inclusive leadership and employee voice: the moderating role of organizational justice perception. Frontiers in Psychology 2023; 14. https://doi.org/10.3389/fpsyg.2023.1313922
21. Carmeli A, Reiter-Palmon R, Ziv E. Inclusive Leadership and Employee Involvement in Creative Tasks in the Workplace: The Mediating Role of Psychological Safety. Creativity Research Journal 2010; 22(3): 250–260.
22. Qi L, Liu B. Effects of Inclusive Leadership on Employee Voice Behavior and Team Performance: The Mediating Role of Caring Ethical Climate. Frontiers in Communication 2017; 2. https://doi.org/10.3389/fcomm.2017.00008
23. Jiang J, Ding W, Wang R, et al. Inclusive leadership and employees’ voice behavior: A moderated mediation model. Current Psychology 2020; 41(9): 6395–6405. https://doi.org/10.1007/s12144-020-01139-8
24. Rawat PS, Lyndon S, Pradhan MR, et al. Employee reactiveness and inclusive leadership: time to manage emotional diversity. South Asian Journal of Business Studies 2020; 10(3): 357–376. https://doi.org/10.1108/sajbs-02-2020-0042
25. AlMulhim AF, Mohammed SM. The impact of inclusive leadership on innovative work behavior: a mediated moderation model. Leadership & Organization Development Journal 2023; 44(7): 907-926.
26. De Jong JP, Den Hartog DN. Innovative work behavior: Measurement and validation. EIM Business and Policy Research 2008; 8(1): 1-27.
27. Venketsamy A, Lew C. Intrinsic and extrinsic reward synergies for innovative work behavior among South African knowledge workers. Personnel Review 2024; 53(1): 1–17. https://doi.org/10.1108/pr-02-2021-0108
28. Bos-Nehles A, Bondarouk T, Nijenhuis K. Innovative work behaviour in knowledge-intensive public sector organizations: the case of supervisors in the Netherlands fire services. The International Journal of Human Resource Management 2016; 28(2): 379–398. https://doi.org/10.1080/09585192.2016.1244894
29. Wynen J, Boon J, Kleizen B, et al. How Multiple Organizational Changes Shape Managerial Support for Innovative Work Behavior: Evidence From the Australian Public Service. Review of Public Personnel Administration 2019; 40(3): 491–515. https://doi.org/10.1177/0734371x18824388
30. Bogilović S, Bortoluzzi G, Černe M, et al. Diversity, climate and innovative work behavior. European Journal of Innovation Management ahead-of-print 2020; https://doi.org/10.1108/ejim-03-2020-0100
31. Grobben E. Effective line manager behaviours that stimulate innovative work behaviour of employees in the three different phases of IWB: idea generation, idea promotion and idea realization at knowledge intensive service-oriented organizations [Master's thesis]. University of Twente; 2022.
32. Janssen O. Job demands, perceptions of effort-reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology 2000; 73(3): 287–302. https://doi.org/10.1348/096317900167038
33. Muchiri MK, McMurra AJ, Nkhoma M, et al. Mapping Antecedents of Innovative Work Behavior: A Conceptual Review. The Journal of Developing Areas 2020; 54(4): https://doi.org/10.1353/jda.2020.0047
34. Woods SA, Mustafa MJ, Anderson N, et al. Innovative work behavior and personality traits Examining the moderating effects of organizational tenure. Journal of Managerial Psychology 2018; 33(1): 29–42. https://doi.org/10.1108/jmp-01-2017-0016
35. Battistelli A, Odoardi C, Cangialosi N, et al. The role of image expectations in linking organizational climate and innovative work behaviour. European Journal of Innovation Management ahead-of-print 2021; https://doi.org/10.1108/ejim-01-2021-0044
36. Kmieciak R, Trust, knowledge sharing, and innovative work behavior: empirical evidence from Poland. European Journal of Innovation Management 2020; 24(5): https://doi.org/10.1108/ejim-04-2020-0134
37. Koednok S, Sungsanit M. The influence of multilevel factors of human resource practices on innovative work behavior. The Journal of Behavioral Science 2018; 13(1): 37-55.
38. Sumual T, Sumual S, Setyaningsih S, et al. Innovation work behavior: new model to successful organization. Review of multidisciplinary education, culture and pedagogy 2023; 3(1): 8-28.
39. Nguyễn TPL. Innovative work behavior of Vietnam telecommunication enterprise employees. Management Science Letters 2019; 9(8): 1169–1180. https://doi.org/10.5267/j.msl.2019.4.023
40. Qawasmeh E, Abd Wahab N. Achieving Competitive Advantage (CA) Through the Role of Training and Compensations Practices on Innovative Work Behavior (IWB): A Study in Jordan Islamic Banks. International Journal of Academic Research in Economics and Management Sciences 2022; 11(2): https://doi.org/10.6007/ijarems/v11-i2/13335
41. Dabouba A, Amro Al-Madadha, Ahmad Samed Al-Adwan. Fostering Firm Innovativeness: Understanding the Sequential Relationships between Human Resource Practices, Psychological Empowerment, Innovative Work Behavior, and Firm Innovative Capability. International Journal of Innovation Studies 2023; 8(1): 76–91. https://doi.org/10.1016/j.ijis.2023.12.001
42. Setiyawami S, Djurubassa GMP, Biso H, et al. Analysis Of Factors Affecting Innovative Work Behavior In The Digital Era: Case Study Of Manufacturing Companies In Indonesia. Maker : Jurnal Manajemen 2023; 9(2): 241–251. https://doi.org/10.37403/mjm.v9i2.630
43. Fu Q, Cherian J, Ahmad N, et al. An Inclusive Leadership Framework to Foster Employee Creativity in the Healthcare Sector: The Role of Psychological Safety and Polychronicity. International Journal of Environmental Research and Public Health 2022; 19(8): 4519. https://doi.org/10.3390/ijerph19084519
44. Gong L, Liu Z, Rong Y, et al. Inclusive leadership, ambidextrous innovation and organizational performance: the moderating role of environment uncertainty. Leadership & Organization Development Journal ahead-of-print 2021; https://doi.org/10.1108/lodj-06-2020-0253
45. Javed B, Fatima T, Khan AK, et al. Impact of Inclusive Leadership on Innovative Work Behavior: The Role of Creative Self‐Efficacy. The Journal of Creative Behavior 2020; 55(3): 769–782. https://doi.org/10.1002/jocb.487
46. Shakil RM, Memon MA, Ting H. Inclusive leadership and innovative work behaviour: the mediating role of job autonomy. Quality & Quantity 2023; 57(4): 707–721. https://doi.org/10.1007/s11135-021-01102-0
47. Fausti G. A study examining the relationships between empowering leadership, organizational inclusive culture, collective mindfulness and well-being in workplaces [Master's thesis]. Universiteit Utrecht; 2022.
48. Al-Atwi AA, Al-Hassani KK. Inclusive leadership: scale validation and potential consequences. Leadership & Organization Development Journal 2021; 42(8): 1222–1240. https://doi.org/10.1108/lodj-08-2020-0327
49. Mavrokordatos A. Cultivating creativity: The relationship between inclusive leadership, psychological safety, vitality, openness to experience and creative work involvement [Doctoral dissertation]. Stellenbosch: Stellenbosch University; 2015.
50. Mansoor A, Farrukh M, Wu Y, et al. Does inclusive leadership incite innovative work behavior? Human Systems Management 2020; 40(1): 93–102. https://doi.org/10.3233/hsm-200972
51. Sharma L, Agarwal P, Joshi BP, et al. A study of impact of inclusive leadership on innovative behaviors and diversity at workplace. Environment & Social Psychology 2023; 9(1): https://doi.org/10.54517/esp.v9i1.1721
52. Veli Korkmaz A, van Engen ML, Knappert L, et al. About and beyond Leading Uniqueness and Belongingness: a Systematic Review of Inclusive Leadership Research. Human Resource Management Review 2022; 32(4): 100894. https://doi.org/10.1016/j.hrmr.2022.100894
53. Zhao F, Hu W, Ahmed F, et al. Impact of ambidextrous human resource practices on employee innovation performance: the roles of inclusive leadership and psychological safety. European Journal of Innovation Management 2023; 26(5):1444–1470. https://doi.org/10.1108/ejim-04-2021-0226
54. Zeng H, Zhao L, Zhao Y. Inclusive Leadership and Taking-Charge Behavior: Roles of Psychological Safety and Thriving at Work. Frontiers in Psychology 2020; 11(62):1–11. https://doi.org/10.3389/fpsyg.2020.00062
55. Gallegos PV. The Work of Inclusive Leadership. Diversity at Work: The Practice of Inclusion, (2014). 177–202. https://doi.org/10.1002/9781118764282.ch6
56. Kuknor SC, Bhattacharya S. Inclusive leadership: new age leadership to foster organizational inclusion. European Journal of Training and Development 2022; 46(9): 771–797. https://doi.org/10.1108/ejtd-07-2019-0132
57. Guo Y, Jin J, Yim SH. Impact of Inclusive Leadership on Innovative Work Behavior: The Mediating Role of Job Crafting. Administrative Sciences 2023; 13(1): 1–17. https://doi.org/10.3390/admsci13010004
58. Srivastava S, Singh LB. Inclusive Leadership And Innovative Work Behavior: Mediating Role Of Thriving At Work. Corporate Governance Insight 2022; 4(2): 47–63. https://doi.org/10.58426/cgi.v4.i2.2022.47-63
59. Wu G, Li M. Impact of inclusive leadership on employees’ innovative behavior: A relational silence approach. Frontiers in Psychology 2023; 14. https://doi.org/10.3389/fpsyg.2023.1144791
60. Dundon T, Wilkinson A, Marchington M, et al. The Meanings and Purpose of Employee Voice. The International Journal of Human Resource Management 2004; 15(6): 1149–1170. https://doi.org/10.1080/095851904100016773359
61. Wilkinson A, Fay C. New times for employee voice? Human Resource Management 2011; 50(1): 65–74. https://doi.org/10.1002/hrm.20411
62. Basheer MF, Saleem M, Hameed WU, et al. Employee voice determinants and organizational innovation: Does the role of senior manager matter. Psychology and Education Journal 2021; 58(3): 1624-1638.
63. Zhang Z, Liang Q, Li J. The Curvilinear Relationship between Employee Voice and Managers’ Performance Evaluations: The Moderating Role of Voice Consensus. Sustainability 2022; 14(16): 9970. https://doi.org/10.3390/su14169970
64. Sibunruang H, Kawai N. The proactive nature of employee voice: The facilitating role of supervisor developmental feedback. Journal of Management & Organization 2023; 1–19: https://doi.org/10.1017/jmo.2023.38
65. Rees C, Alfes K, Gatenby M. Employee Voice and engagement: Connections and Consequences. The International Journal of Human Resource Management 2013; 24(14): 2780–2798.
66. Yoo J. Customer power and frontline employee voice behavior. European Journal of Marketing 2017; 51(1): 238–256. https://doi.org/10.1108/ejm-07-2015-0477
67. Shin D, Woodwark MJ, Konrad AM, et al. Innovation strategy, voice practices, employee voice participation, and organizational innovation. Journal of Business Research 2022; 147: 392–402. https://doi.org/10.1016/j.jbusres.2022.04.015
68. Nazir S, Shafi A, Asadullah MA, et al. Linking paternalistic leadership to follower’s innovative work behavior: the influence of leader–member exchange and employee voice. European Journal of Innovation Management ahead-of-print 2020; https://doi.org/10.1108/ejim-01-2020-0005
69. Ganjali A, Rezaee S. Linking Perceived Employee Voice and Creativity. Interdisciplinary Journal of Management Studies (Formerly known as Iranian Journal of Management Studies) 2016; 9(1): 175-191. doi: 10.22059/ijms.2016.55041
70. Sax J, Torp SS. Speak up! Enhancing risk performance with enterprise risk management, leadership style and employee voice. Management Decision 2015; 53(7): 1452–1468. https://doi.org/10.1108/md-10-2014-0625
71. Akinwale OE. Employee voice: speaking up in organisation as a correlate of employee productivity in oil and gas industry - an empirical investigation from Nigeria. Serbian Journal of Management 2018; 14(1): 97–121. https://doi.org/10.5937/sjm14-15308
72. Van Dyne L, LePine JA. Helping and Voice Extra-role Behavior. Evidence of Construct and Predictive Validity, Academy of Management Journal 1998; 41: 108-119.
73. Morrison EW. Employee voice behavior: Integration and directions for future research. The Academy of Management Annals 2011; 5(1): 373–412.
74. Van Dyne L, Ang S, Botero IC. Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs. Journal of Management Studies 2003; 40 (6): 1359-1392.
75. Choi SB, Tran TBH, Park BI. Inclusive leadership and work engagement: Mediating roles of affective organizational commitment and creativity. Social Behavior and Personality: an international journal 2015; 43(6): 931-943.
76. Hollander EP. Inclusive leadership: The essential leader-follower relationship. New York: Routledge; 2012.
77. Younas A, Wang D, Javed B, et al. Inclusive leadership and voice behavior: the role of psychological empowerment. The Journal of Social Psychology 2023; 163(2): 174-190.
78. Sürücü l, Maslakçı A. Kapsayıcı liderlik ölçeğinin Türkçeye uyarlanması: geçerlik ve güvenirlik çalışması. doğuş üniversitesi dergisi 2021; 22(2): 201-215.
79. Arslan A, Yener S. İşgören sesliliği ölçeğinin türkçe’ye uyarlanması çalışması. Journal of Management and Economics Research 2016; 14(1): 173-191.
80. Eroğlu A, Topçu MK, Basım HN. Bireysel Yenilikçi Davranışların Çalışma Arkadaşları ile Çatışma ve İşten Ayrılma Niyeti Üzerine Etkileri: Kamu Sektöründe Bir Araştırma. Business and Economics Research Journal 2018; 9(1): 123-136.
81. Kline RB. Principles and practice of structural equation modeling (4th Edn.) London: The Guilford Press; 2016.
82. Hair JF, Black WC, Babin BJ, et al. Multivariate data analysis: Pearson new international edition. Essex: Pearson Education Limited; 2014.
83. Alwali J. Innovative work behavior and psychological empowerment: the importance of inclusive leadership on faculty members in Iraqi higher education institutions. Journal of Organizational Change Management 2024; 37(2): 374-390. https://doi.org/10.1108/JOCM-03-2023-0084
84. Hafeez M, Paracha UK, Panatik SA. Mediating Role Of Psychological Empowerment In The Relationship Between Inclusive Leadership And Innovative Work Behavior In Health Care Sector. International Journal of Management Research and Emerging Sciences 2019; 9(1): 140–148. https://doi.org/10.56536/ijmres.v9i1.44
85. Taylor A, Santiago F, Hynes R. Relationships among leadership, organizational culture, and support for innovation. Effective and Creative Leadership in Diverse Workforces 2019; 11-42. https://doi.org/10.1007/978-3-030-02348-5_2
86. Miao R, Lu L, Cao Y, et al. The High-Performance Work System, Employee Voice, and Innovative Behavior: The Moderating Role of Psychological Safety. International Journal of Environmental Research and Public Health 2020; 17(4): 1150. https://doi.org/10.3390/ijerph17041150
87. Cooper B, Eva N, Fazlelahi FZ, et al. Addressing common method variance and endogeneity in vocational behavior research: A review of the literature and suggestions for future research. Journal of Vocational Behavior 2020; 121: 103472. https://doi.org/10.1016/j.jvb.2020.103472
88. Bel R. Leadership and innovation: Learning from the best. Global business and organizational excellence 2010; 29(2): 47-60.
89. Denti L., Hemlin S. Leadership and innovation in organizations: A systematic review of factors that mediate or moderate the relationship. International Journal of Innovation Management 2012; 16(03): 1240007.
90. Mokhber M, Khairuzzaman W, Vakilbashi A. Leadership and innovation: The moderator role of organization support for innovative behaviors. Journal of Management & Organization 2018; 24(1): 108-128.
91. Peacock J. Geographies of mentorship: Black women and the Civil Rights Movement, a case study of Septima Clark and Ella Barker. University of Louisville; 2008.
92. Moss G. Inclusive leadership. Routledge; 2019.
93. Marques J. The Routledge companion to inclusive leadership. Routledge; 2021.
94. Patterson KA. Servant leadership: A theoretical model. Regent University; 2003.
95. Gürbüz S. Sosyal bilimlerde aracı, düzenleyici ve durumsal etki analizleri. Ankara: Seçkin Yayıncılık; 2019.
96. Hayes A. F. Introduction to mediating, moderating and conditional process analysis: A refresion based approach (Second Edn.) New York: The Guilford Press; 2018.
DOI: https://doi.org/10.59429/esp.v9i8.2723
(125 Abstract Views, 115 PDF Downloads)
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Hüseyin Aslan, Alptuğ Aksoy, Bilgen Gaye Yalpa
This work is licensed under a Creative Commons Attribution 4.0 International License.