Shaping governance through social media: A review of Chinese government strategies and public engagement (2013-2023)
Vol 9, Issue 9, 2024, Article identifier:
VIEWS - 39 (Abstract) 44 (PDF)
Abstract
This systematic literature review employs the PRISMA framework to assess the literature of Chinese government social media (GSM) from 2013 to 2023. Utilizing a mixed-methods approach that combines bibliometric and content analysis, this review investigates the evolving use of GSM in China. The bibliometric analysis reveals significant trends in research focus and methodologies over the decade, indicating a shift towards more qualitative and mixed-method approaches as the complexity of digital governance increases. Content analysis further delineates these findings into specific themes: governance strategies and implementation, technological evolution, and the audience. Through the examination of these themes, the review highlights how Chinese GSM has been strategically used to foster a more transparent and engaging government presence online, facilitating improved public services and citizen involvement in governmental processes. This study also incorporates a brief cross-analysis to explore the interactions between different research dimensions, offering nuanced insights into the dynamics of GSM applications. This research underscores the critical role of social media in shaping modern governance, suggesting that ongoing technological adaptation and strategic communication are essential for enhancing public engagement and trust in the context of China. The findings advocate for continued research and policy development to leverage the potential of GSM fully, ensuring that digital governance strategies remain responsive to technological advancements and evolving public expectations.
Keywords
Full Text:
PDFReferences
1. Zhang, M. Y. (2010). China 2.0: The transformation of an emerging superpower and the new opportunities. John Wiley & Sons.
2. Segura Vides, M. J. (2018). Contemporary threats to human rights in the online public sphere. The case of Facebook (Doctoral dissertation).
3. Erdem, B. (2021). The role of social media in the times of the COVID-19 pandemic. European Journal of Social Sciences, 4(2), 106-123.
4. Page, Matthew J., et al. "The PRISMA 2020 statement: an updated guideline for reporting systematic reviews." bmj 372 (2021).
5. Cabrera, Derek, and Laura L. Cabrera. "The Steps to Doing a Systems Literature Review (SLR)." Journal of Systems Thinking Preprints (2023).
6. Hijriyah, L., Alias, A., & Sahabuddin, M. F. M. (2023). Exploring walkability research trends based on systematic literature review (SLR) by applying PRISMA. Open House International, 49(1), 63-121.
7. Gusenbauer, Michael. "Google Scholar to overshadow them all? Comparing the sizes of 12 academic search engines and bibliographic databases." Scientometrics 118.1 (2019): 177-214.
8. Singh, Vivek Kumar, et al. "The journal coverage of Web of Science, Scopus and Dimensions: A comparative analysis." Scientometrics 126 (2021): 5113-5142.
9. Fadillah, Dani, Sularso Sularso, and Zhou Huiqian. "A Systematic Literature Review and Bibliometric Analysis of Developing Music as A Foundation for Health Communication." Komunikator 15.2 (2023): 167-185.
10. Liu, B. F., Zhao, Y. L., Liang, P. H., & Zhang, J. (2023). New media in government affairs and local government trust: Evidence from the launch of government Weibo accounts. World Economy, (05), 177-200.
11. Pham, Xuan-Lam, and Thi Thu Le. "Bibliometric Analysis and Systematic Review of Research on Expert Finding: A PRISMA-guided Approach." The International Arab Journal of Information Technology 21.4 (2024).
12. Lamovšek, A., & Černe, M. (2023). Past, present and future: A systematic multitechnique bibliometric review of the field of distributed work. Information and Organization, 33(2), 100446.
13. Imani, B., Mirezati, S. Z., & Saberi, M. K. (2019). A bibliometric analysis of international journal of nursing studies (1963–2018). Library Philosophy and Practice, 2019, 1-15.
14. Forman, J., & Damschroder, L. (2007). Qualitative content analysis. In Empirical methods for bioethics: A primer (pp. 39-62). Emerald Group Publishing Limited.
15. Vespestad, M. K., & Clancy, A. (2021). Exploring the use of content analysis methodology in consumer research. Journal of Retailing and Consumer Services, 59, 102427.
16. Abuhassna, Hassan, et al. "Strategies for Successful Blended Learning-A Bibliometric Analysis and Reviews." Int. J. Interact. Mob. Technol. 16.13 (2022): 66-80.
17. Jiang, Y. (2023). Public use of social media, government transparency, and government trust: An empirical study based on the survey of netizens' social consciousness. Sociologist, (07), 127-133.
18. Liu, Weina, et al. "Evolution of tourism risk communication: A bibliometric analysis and meta-analysis of the antecedents of communicating risk to tourists." Sustainability 15.12 (2023): 9693.
19. Noesselt, N. (2014). Microblogs and the Adaptation of the C hinese P arty‐S tate's Governance Strategy. Governance, 27(3), 449-468.
20. Schlæger, J., & Jiang, M. (2014). Official microblogging and social management by local governments in China. China Information, 28(2), 189-213.
21. Huang, Q., & Hu, M. X. (2022). A new model construction for government trust influenced by multiple sources of information during COVID-19 pandemic prevention and control. Global Media Journal, (02), 76-93. doi:10.16602/j.gjms.20220016.
22. Wang, Z. Y., & Liu, Y. W. (2023). Construction of a knowledge graph of natural disasters based on government Weibo: A case study of forest fires. Modern Information, 1-18.
23. Gu, T., Harrison, T. M., & Zhu, Y. (2020). Municipal government use of social media: an analysis of three Chinese cities.
24. Liu, Y., Zhou, Y., & Liu, G. (2013). Chinese government use of social media: A case of Shanghai Weibo@ Shanghaicity. In 2012 6th IEEE International Conference on Digital Ecosystems and Technologies (DEST) (pp. 1-5). IEEE.
25. Zhang, H. Y. (2023). Rhetoric of order and collaboration: The logic reconstruction and pluralistic practices of government public communication in the context of social media. Journalism & Communication, (09), 140-162. doi:10.13495/j.cnki.cjjc.2023.09.001.
26. Zheng, L., & Zheng, T. (2014). Innovation through social media in the public sector: Information and interactions. Government information quarterly, 31, S106-S117.
27. Lu, Y., & Pan, J. (2022). The pervasive presence of Chinese government content on Douyin trending videos. Computational Communication Research, 4(1).
28. Li, Z., Wang, M., Zhong, J., & Ren, Y. (2022). Improving the Communication and Credibility of Government Media in Response to Public Health Emergencies: Analysis of Tweets From the WeChat Official Accounts of 10 Chinese Health Commissioners. Frontiers in Public Health, 10, 900776.
29. Sullivan, J., Zhao, Y., & Wang, W. (2023). China's Livestreaming Local Officials: An Experiment in Popular Digital Communications. The China Quarterly, 1-17.
30. Zhou, M. (2013). An empirical study on the impact of government Weibo on government trust: The case of Hubei province. Media, (12), 72-74.
31. Shao, C. A., Guan, X., Sun, J., Cole, M., & Liu, G. (2022). Social media interactions between government and the public: A Chinese case study of government WeChat official accounts on information related to COVID-19. Frontiers in psychology, 13, 955376.
32. Medaglia, R., & Zhu, D. (2017). Public deliberation on government-managed social media: A study on Weibo users in China. Government Information Quarterly, 34(3), 533-544.
33. Lu, Y., & Pan, J. (2021). Capturing clicks: How the Chinese government uses clickbait to compete for visibility. Political Communication, 38(1-2), 23-54.
34. Chen, Q., Zhang, Y., Evans, R., & Min, C. (2021). Why do citizens share COVID-19 fact-checks posted by Chinese government social media accounts? The elaboration likelihood model. International Journal of Environmental Research and Public Health, 18(19), 10058.
35. Banghui, Z., Yonghan, Z., & Guitao, K. (2020, June). E-government use via social media as a tool to influences young people's trust in government: An empirical study in a Chinese Municipality. In The 21st Annual International Conference on Digital Government Research (pp. 16-23).
36. Fu, H., Mensah, I. K., Wang, R., Gui, L., Wang, J., & Xiao, Z. (2022). The predictors of mobile government services adoption through social media: A case of Chinese citizens. Information Development, 02666669221114649.
37. Chen, Q., Xu, X., Cao, B., & Zhang, W. (2016). Social media policies as responses for social media affordances: The case of China. Government information quarterly, 33(2), 313-324.
38. Cai, Q. M., & Zhao, Y. (2023). Empirical research on public satisfaction with government Weibo. Journal of Liaoning University of Science and Technology, (05), 89-93.
39. Van Eck N. and Waltman L., “Accuracy of Citation Data in Web of Science and Scopus,” arXiv Preprint, vol. abs/1906.07011, pp. 1-6, 2019. https://arxiv.org/pdf/1906.07011
40. Cook, D. J., Mulrow, C. D., & Haynes, R. B. (1997). Systematic reviews: synthesis of best evidence for clinical decisions. Annals of internal medicine, 126(5), 376-380.
41. Huckin, T. (2003). Content analysis: What texts talk about. In What writing does and how it does it (pp. 19-38). Routledge.
42. Mallett, R., Hagen-Zanker, J., Slater, R., & Duvendack, M. (2012). The benefits and challenges of using systematic reviews in international development research. Journal of development effectiveness, 4(3), 445-455.
43. Xiao, Y., & Watson, M. (2019). Guidance on conducting a systematic literature review. Journal of planning education and research, 39(1), 93-112.
DOI: https://doi.org/10.59429/esp.v9i9.3096
(39 Abstract Views, 44 PDF Downloads)
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Chi Jinglin, Syafila Kamarudin, Saiful Nujaimi Abdul Rahman
This work is licensed under a Creative Commons Attribution 4.0 International License.