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Published

2025-02-08

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Vol. 10 No. 1 (2025): Published

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Research Articles

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How to Cite

U. Lim, N., & S. Asiri, M. (2025). Exploration of interpersonal relationship and job satisfaction towards the employees of the Sulu provincial government. Environment and Social Psychology, 10(1). https://doi.org/10.59429/esp.v10i1.3110

Exploration of interpersonal relationship and job satisfaction towards the employees of the Sulu provincial government

Nurida U. Lim

Graduate School Department, Sulu State College, Jolo, Sulu 7400, Philippines

Masnona S. Asiri

Graduate School Department, Sulu State College, Jolo, Sulu 7400, Philippines


DOI: https://doi.org/10.59429/esp.v10i1.3110


Keywords: interpersonal relationship, job satisfaction, local government, work environment

Abstract

Interpersonal relationships form the foundation for effective communication, teamwork, and collaboration, which are critical for achieving organizational goals. When employees maintain healthy relationships with their colleagues and supervisors, they are more likely to experience a sense of belonging, mutual respect, and support, which enhances their job satisfaction and overall well-being. This paper analyzed the quality of interpersonal relationship and job satisfaction of the local government employees in Sulu, Philippines. Employees (n=200) were conveniently sampled from 10 local government units (LGUs) in the province. Likert-scale was used to describe the interpersonal relationship and job satisfaction of the employees, as well as the challenges they experienced relevant to these aspects. Descriptive analysis indicated that the LGUs were very satisfactory in maintaining positive working environment. The employees also had high level of job satisfaction following effective communication, cooperation and collaboration measures, salary, and administrative support. Despite these, they were still expressed concerns about difference of family culture and practices, unequal distribution of workload, lack of incentives/awards, having little participation in policy-making activities, among other subtle challenges in work dynamics. This paper opens an opportunity to have inclusive and equitable environment—where cultural differences are acknowledged, workload distribution is fair, and employees feel recognized and involved in decision-making processes—the quality of the work environment can be further developed. Implementing policies that offer incentives and encourage more employee engagement in governance can help deepen job satisfaction and organizational loyalty.

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