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2024-11-29
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How to Cite
The role of emotional intelligence in leadership development: A multiIndustry analysis of performance outcomes
Alka Singh Bhatt
Amity Business School, Amity University Lucknow Campus, Uttar Pradesh 226028, India
DOI: https://doi.org/10.59429/esp.v9i10.3117
Keywords: emotional intelligence, leadership development, multi-industry analysis, performance outcomes, leadership effectiveness, organizational performance, employee satisfaction, leadership training programs
Abstract
The fast pace of change in the business world has shown the value of emotional intelligence (EI) in successful leadership, so companies are boosting their ROI by putting resources into EI leadership development programs for leaders. Although EI has been gaining increasing attention around the world as one of the key factors behind improved leadership and performance results, there is still considerable uncertainty about how it works in different industries. This study will fill this void by carrying out an all-encompassing, multi-industry investigation on how emotional intelligence contributes to the development of leaders and in turn, aids in improving organizational performance.
It utilizes a mixed-methods design that incorporates both quantitative and qualitative data to depict how EI influences leadership effectiveness in different industries including healthcare, finance, technology, as well as manufacturing. It delves deeper into the association of leadership competencies that are grounded in EI, and performance outcomes (e.g., employee satisfaction and team productivity) as well as organizational success. This study employs a mixed-methods approach, integrating quantitative surveys and qualitative interviews to comprehensively explore EI’s impact on leadership effectiveness across four key industries: healthcare, finance, technology, and manufacturing.
This paper adds to the growing literature on leadership development by highlighting how emotional intelligence makes a difference in leadership across different sectors. ProcA Resonates with new leadership training ProcA results suggest a roadmap of practical applications in creating more industry-specific leadership training programs. The results also propose a direction for future research on novel EI-enhanced interventions to develop adaptive and resilient leadership in a rapidly moving commercial landscape.
Author Biography
Alka Singh Bhatt, Amity Business School, Amity University Lucknow Campus, Uttar Pradesh 226028, India
Associate Professor
Amity Business School
Amity University, Lucknow Campus
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