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2024-11-27

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Vol. 9 No. 10 (2024): Published

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How to Cite

M. Hasanein, A., & Ayad, T. H. (2024). Unlocking potential: Understanding the role of work-life balance and affective commitment in driving employees’ performance at the hospitality sector. Environment and Social Psychology, 9(10). https://doi.org/10.59429/esp.v9i10.3132

Unlocking potential: Understanding the role of work-life balance and affective commitment in driving employees’ performance at the hospitality sector

Ahmed M. Hasanein

Management Department, College of Business Administration,King Faisal University, Al-Ahsaa, 31982, Saudi Arabia Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Cairo, 12612, Egypt

Tamer Hamdy Ayad

Management Department, College of Business Administration,King Faisal University, Al-Ahsaa, 31982, Saudi Arabia Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia, 41522, Egypt


DOI: https://doi.org/10.59429/esp.v9i10.3132


Keywords: work-life balance, affective commitment, employee performance, hospitality sector, Saudi Arabia

Abstract

This study investigates the direct impact of work-life balance on employee affective commitment and employee performance within the hotel industry employees in Saudi Arabia, as well as the indirect role of affective commitment on the relationship between the other two variables. Self-administered surveys were provided to a randomly selected sample of employees as part of the research, which used a quantitative technique. Structural equation modeling (SEM) analysis of 441 valid responses showed substantial positive correlations between W_L_B and both E_P and A_C, with A_C also having a major positive effect on E_P. The study also proved that A_C mediates the relation between W_L_B and E_P. These insights offer hospitality leaders insightful advice on how to foster a work-life balance and increase affective commitment among employees. This will eventually lead to better performance and a thriving, high-performing workforce in the Saudi hotel industry.

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