ESP-3698

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2025-07-07

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Vol. 10 No. 6 (2025): Published

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Copyright (c) 2025 Hazem Ahmed Khairy, Wagih M. E. Salama, Mohamed Ahmed Suliman, Moustafa Hassanin, Amina Ali Mansour, Eman Salah Elkhamy

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How to Cite

Ahmed Khairy, H., M. E. Salama, W., Ahmed Suliman, M., Hassanin, M., Ali Mansour, A., & Salah Elkhamy, E. (2025). Work-leisure conflict and job burnout in the hospitality industry: The buffering effects of psychological resilience and detachment. Environment and Social Psychology, 10(6), ESP-3698. https://doi.org/10.59429/esp.v10i6.3698

Work-leisure conflict and job burnout in the hospitality industry: The buffering effects of psychological resilience and detachment

Hazem Ahmed Khairy

Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City, 32897, Egypt

Wagih M. E. Salama

Department of Social Studies, College of Arts, King Faisal University, Alhasa, 31982, Saudi Arabia

Mohamed Ahmed Suliman

Department of Social Studies, College of Arts, King Faisal University, Alhasa, 31982, Saudi Arabia

Moustafa Hassanin

Department of Social Studies, College of Arts, King Faisal University, Alhasa, 31982, Saudi Arabia

Amina Ali Mansour

Physician, Egyptian Ministry of Health, Egypt, Cairo, 11841, Egypt

Eman Salah Elkhamy

Egyptian Drug Authority, Shebeen El-Kom,32511, Egypt


DOI: https://doi.org/10.59429/esp.v10i6.3698


Keywords: work-leisure conflict; job burnout; psychological resilience; psychological detachment; hospitality industry

Abstract

This study examines the impact of work-leisure conflict on job burnout among hotel employees, with a particular focus on the moderating roles of psychological resilience and psychological detachment. Data were collected from 390 full-time employees working at five-star hotels in the Greater Cairo region, Egypt. PLS-SEM was conducted to analyze the data and test the study hypotheses using WarpPLS version 7. The results revealed that work-leisure conflict has a significant positive effect on job burnout, indicating that employees facing higher levels of work-leisure conflict are more prone to burnout. Furthermore, the study found that both psychological detachment and psychological resilience play significant buffering roles, weakening the relationship between work-leisure conflict and job burnout. These findings highlight the importance of fostering psychological resilience and promoting effective psychological detachment strategies to mitigate the negative effects of work-leisure conflict in the hospitality industry. This study contributes to a deeper understanding of the dynamics of work-leisure balance in high-pressure work environments and provides practical implications for improving employee well-being and performance in the hospitality sector.

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