Environment and Social Psychology

Impact of psychological coaching on employee self-efficacy in Malaysia

Nur Izzaty Mohamad

School of Humanities, Universiti Sains Malaysia, Gelugor, Penang, 11700, Malaysia

Abdullah Sanusi Othman

Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Bangi, 43600, Malaysia

Nurshahira Ibrahim

Academy of Contemporary Islamic Studies, Universiti Teknologi MARA, Bandar Jengka, Pahang, 236400, Malaysia

Nadiatul Shakinah Abdul Rahman

School of Humanities, Universiti Sains Malaysia, Gelugor, Penang, 11700, Malaysia

Haslin Hasan

Faculty of Business, Information & Human Sciences Infrastructure, University of Kuala Lumpur, Kajang, 4300, Selangor, Malaysia

DOI: https://doi.org/10.59429/esp.v10i8.3855

Keywords: corporate governance; employee self-efficacy; psychological coaching

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Abstract

Psychological coaching is an essential developmental approach that many professionals experience throughout their careers. This study examines the relationship between psychological coaching and self-efficacy among employees in Malaysia. Data were collected through a survey of 242 employees working in corporate governance, selected using random sampling. Employing a quantitative research design, the proposed hypotheses were tested using SmartPLS software. The results indicate that key dimensions of psychological coaching namely motivational reinforcement, trust, and effective communication have a significant positive influence on employee self-efficacy. These findings are particularly valuable for administrators and managers, as they underscore the crucial role of psychological coaching in enhancing employee confidence and capabilities. Furthermore, the study provides practical guidance for organisations in formulating strategies that not only strengthen employee self-efficacy but also enhance overall well-being and productivity in the workplace.

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